CONNECT WITH US
Whether you have questions about our stones or wish to explore our journey, we are here to listen.
HELLO@WANDERSTONE.COM
OFFICE
123 ARTISANAL WAY, LONDON, UK
INQUIRIES
MONDAY — FRIDAY: 09:00 — 17:00 GMT
Common Inquiries
Guidance on our artisanal process, care, and shipping.
What is the origin of the stones?
Our stones are sourced from artisanal quarries around the world, selected for their unique textures and natural beauty.
How are the bracelets polished?
Each stone bead is hand-polished to achieve a smooth, glossy finish that highlights the stone's natural character.
What is the shipping process?
We offer secure, premium shipping with tracking. Orders are typically dispatched within 2-3 business days.
Are returns and exchanges possible?
We accept returns within 30 days of receipt for unused items. Please contact our team to initiate a return request.
How should I care for my stone?
Wash with warm water and a soft cloth. Avoid harsh chemicals or prolonged exposure to direct sunlight.